Privacy Policy

1. Introduction

Salamando Homes ("we," "us," or "our") operates the website salamandohomes.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you voluntarily provide through our contact forms.
• Buyer Form Data: Areas of interest, budget range, mortgage pre-approval status, move-in timeframe, and additional notes submitted through our buyer inquiry form.
• Seller Form Data: Property address, selling timeframe, and additional notes submitted through our seller inquiry form.
• Usage Data: Information about how you interact with the Site, including pages visited, time spent, browser type, device information, and referring URLs. This data is collected through Google Analytics 4 via Google Tag Manager, and only after you consent to analytics cookies.
• Cookies & Tracking Technologies: We use cookies and similar technologies to improve your experience and analyze Site traffic. Analytics cookies are only activated after you provide consent through our cookie banner.

3. How We Use Your Information

• To respond to your inquiries and send you the Client Intake Form
• To provide real estate services and communicate about properties
• To improve our Site and user experience
• To send occasional updates about the Gwinnett County real estate market (you can opt out at any time)
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect or process your data:

• EmailJS: Processes form submissions and delivers emails on our behalf. Form data (name, email, phone, and inquiry details) is transmitted to EmailJS for email delivery only.
• Buying Buddy (MBB): Powers our property search and listing features. Their privacy policy governs data collected through their widgets.
• Google Tag Manager (GTM): Manages the loading of analytics and tracking scripts on our Site. GTM itself does not collect personal data but facilitates the services below.
• Google Analytics 4: Collects anonymous usage data to help us understand how visitors use our Site. Analytics tracking is only activated after you consent via our cookie banner.

We do not sell, trade, or rent your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

• Form submissions: Contact and inquiry data is retained for up to 24 months after your last interaction with us, unless you request earlier deletion.
• Analytics data: Usage data collected through Google Analytics is retained according to Google's default retention settings (14 months).
• Cookie preferences: Your cookie consent choice is stored in your browser and persists until you clear your browser data.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

To exercise any of these rights, contact us using the information below.

8. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: